QUESTION NO: 1
How is the LAN designed in the SBCS?
A. Using Core layer
B. Core and Distribution layers
C. Combines Access and Distribution layers
D. Using Access layer
E. Using Distribution layer
Answer: D


QUESTION NO: 2
Which interface on the Cisco UC520 is assigned an IP either statically or through DHCP?
A. WAN
b.
u\n

C.
Switchport

D.
PSTN Interface


Answer: A


QUESTION NO: 3
To save time during rediscovery, which three type of device information does the Cisco configuration assistant retain?
A. IP
B. mac
C. Host Name
D. Communication protocol
E. Port Settings
F. Topology
Answer: A,C,D

QUESTION NO: 4
Which statement accurately describes configuration of VPN server?
A. it requires definition of a group IP for remote clients

B. It requires configuration of port settings for the VPN server and the Cisco UC520
C. It uses a preshared key for remote device authentication
D. The WAN interface is preselected
Answer: C


QUESTION NO: 5
Which two are benefits of installing Cisco Monitor Director at an SMB Site?
A. Simplifies Smart Business Communications System install
B. Allows the end customer to get free updates
C. Monthly recurring revenue model
D. Automated monthly reporting on system performance
Answer: C,D
QUESTION NO: 6
Which statement correctly describes the keyswitch model of deployment for call processing?
A. All IP Phones are able to answer any incoming PSTN call on any line
B. PSTN calls are routed through a receptionist or automated attendant
C. All IP Phones in the system have a single unique extension number
Answer: A


QUESTION NO: 7
Which of these statements correctly describes the security audit that is run on the Cisco UC520?
A. it configures firewall addresses on the network
B. It provides a separate interface for the DMZ
C. It automatically fixes any failed items
D. It configures the infrastructure protection services
Answer: D
QUESTION NO: 8

How many voice expansion slots are available on the UC520?
A. 5
B. 0
C. 2
D. 3
E. 1
F. 4
G. Unlimited
Answer: E


QUESTION NO: 9
Which 2 CRM servers all Cisco Unified Call Connector to be configured for connectivity?
A. Siebel
B. MicrosftDynamics
C. Act!
D. salesforce.com
E. OnContact
Answer: B,D
QUESTION NO: 10
Which 2 functions does the Cisco Configuration Assistant Provide?
A. Device Discovery
B. call Forwarding
C. Call Routing Configuration
D. Command Line Configuration
E. Wireless Connectivity
Answer: A,E

QUESTION NO: 11
In the Smart Business Communications system, which methid is typically used to initialize the Cisco CE520?

A. console cable
B. Terminal Emulation
C. Cisco configuration assistant
D. Configure via CLI through the Cisco UC520

Answer: C


QUESTION NO: 12
In which modes can the 521 Access Point be configured?

A. Core Mode
B. Auto Mode
C. Voice Gateway Mode
D. Integrated Security Mode
E. Controller Based Mode
F. Stand-Alone Mode
Answer: E,F
Explanation:
Either Stand-Alone or Controller Based Mode.
Note: As part of this solution, the Cisco 521 access point uniquely addresses the diverse requirements of SMBs by offering the versatility of operating either in standalone mode, or in controller-based mode with the Cisco 500 Series Wireless Express Controller. 'Standalone mode: Access points are directly connected to the wired infrastructure through an Ethernet switch and provide reliable high-speed wireless connectivity to users in the area they cover Configuration and management are performed locally at the individual access point level. Xontroller-based mode: Access points are directly connected to the wired infrastructure through an Ethernet switch and associated with a Cisco 500 Series Wireless Express Mobility Controller. The controller streamlines and manages the configuration of all connected access points through a single interface, and provides a platform for mobility services such as secure guest access and voice over Wi-Fi.
QUESTION NO: 13
How do you test the WAN connectivity to the service provider on the Cisco UC520?

A. ping the WAN interface from a user device
B. Launch the topology view of the Cisco configuration assistant
C. Enable STP on the Cisco UC520
D. Ping the WAN Gateway from the Cisco UC520

Answer: A


QUESTION NO: 14
Which 4 key features are implemented with a default install of the SBCS (choose 4)
A. Call Blocking
B. Call Waiting
C. Call Forwarding
D. Call Hunt Groups
E. Call Pickup
Answer: B,C,D,E
QUESTION NO: 15
In a new Cisco UC520 install, when must IP routing be configured?
A. When the service provider assigna the static IP information
B. When the service provider assigns dynamic IP information
C. When analog PSTN trunks are used
D. when digital PSTN trunks are used

Answer: A


QUESTION NO: 16
In the SBCS which two services are provided to each teleworker, home office or mobile worker locations?
A. Data Networking
B. Integrated Security
C. Wireless Connectivity
D. Instant Messaging
E. Voice Gatewal

Answer: A,C
QUESTION NO: 17
What port role assignment would you make for the Gig E port on the Cisco CE520 used in SBCS?
A. iPSDesktop
B. Cisco UC520
C. Cisco CE520
D. Cisco 871W

Answer: B


QUESTION NO: 18
Which 2 benefits will a client see from adding a wireless Ian controller to their SBCS?
A. Allow guest access
B. increase connection speed
C. Add additional wireless access points
D. Network management with CLI
Answer: A,C
QUESTION NO: 19
What are two ways to test LAN connectivity on the Cisco CE520?
A. Ping the IP of the Cisco-Data Access VLAN from the US520 console
B. Ping IP of the Cisco-Data VLAN from a device attached to the CE520
C. Ping the default gateway from the UC520
D. ping the IP address of the Cisco Voice VLAN from a device attached to the CE520
E. Ping the default gateway from the Cisco CE520
F. Ping the IP of the Cisco distribution VLAN from the UC520 console
Answer: B,D
QUESTION NO: 20
Which dial plan scenario may require PSTN trunks for ountbound?

A. All employees, autoattendant or receptionist and voicemail have direct inwaqrd dial numbers using analog trunks
B. All employees, autoattendant or receptionist and voicemail and the remaining employess do not have direct inward dial numbers
C. All employees, autoattendant or receptionist and voicemail have direct inwaqrd dial numbers using digital interfaces

Answer: A


QUESTION NO: 21
How are the voice and data devices organized in the LAN for SBCS
A. By LAN switchport assignment
B. By WLAN association
C. By WAN address
D. By workgroup affiliation
Answer: A


QUESTION NO: 22
How can the proper configuration of voicemail be tested at an end users IP Phone?
A. Press "i" button
B. Press "Settings" button
C. Press "Services" button
D. Press "Messages" button
Answer: D


QUESTION NO: 23
Your installation site uses traditional telephones and fax machines as well as the new IP Phones. What guideline can you follow to calculate the number of possible analog conections for a SBCS installation?
A. Subtract the number of analog device telephony interface ports needed for the max number of IP endpoints supported by the Cisco UC520
B. Count the number of analog ports provided by the installation of a telephony interface card
C. Use the analog telephone adapter and analog voice gateway options and count the max number of IP endpoints supported by the Cisco UC520

D. Count the number of unused IP endpoints and subtract the total number of analog devices
Answer: C


QUESTION NO: 24
Which Cat 520 feature optimizes QOS?
A. CiscoSmartPorts
B. Cisco configuration assistant
C. Cisco Unity Express
D. Cisco Key System
Answer: A
Explanation:
Note: Optimized QoS using Cisco Smartports: Cisco Smartports roles match the appropriate class-of-service (CoS) and differentiated services code point (DSCP) values to the specific Cisco device connected to the Cisco Catalyst Express switch. This allows for trouble-free deployment of Cisco advanced technologies such as IP telephony and WLAN.


QUESTION NO: 25
What are 2 configurable options for call control on the UC520?
A. Shared
B. pbx
C. Key System
D. Encryption
E. Call Waiting
Answer: B,C
QUESTION NO: 26
You are planning to provide voicemail and auto attendant at your site. What guideline can you follow to acclocate service resources?
A. Divide available voice ports equally between voicemail and autoattendant
B. Allow 1/3 of the voice ports for autoattendant and 2/3 for voicemail

C. Allow 1 plus half of the total available ports for each
D. Accept the default setting for voice port allocation

Answer: C


QUESTION NO: 27
Which two are requirements for a device to join a Cisco UC520 created community?
A. Telnet disabled on the Cisco CE520
B. HTTPS enable on the Cisco CE520
C. Cisco Configuration Assistant installed on user PC's
D. No use of IP addresses
E. Teleworker access routes must be preconfigured with a VPN
Answer: C,E
QUESTION NO: 28
Which 3 features does the Cisco UC520 support?
A. Cisco Unity Express
B. distributed routing
C. storage Area Networks
D. Analog devices
E. Telepresence
F. Security irewall and VPN
Answer: A,D,F

QUESTION NO: 29
In a SBCS install with 16 users, what is the max number of teleworkers the system can accommodate?
A. 2
B. 4
C. 5
D. 10
Answer: C QUESTION NO: 30

What 2 types of telephony interfaces are used for PSTN connectivity?
A. Digital
B. optical
C. Analog
D. CDMA
Answer: A,C