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Share Test → Other → MB-210 topic 2 question 14
You are a Dynamics 365 Sales administrator.
The sales team is having difficulty locating related products.
You need to make it easier for the sales team to find groups of products that are similar.
What should you use?
A.
Related products
B.
Product bundles
C.
Product families
D.
Product unit groups
C- Product Families
"Make it easier for sales agents to find products and services in a product catalog by creating a product family and classifying similar products in it. A product family lets you group and categorize products, making it easier for you to manage them."
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/create-product-family
I agree, Reference link given by Exam topic explains this "A related product could be an accessory, cross-sell, substitute, or up-sell. For example, for a Microsoft Surface Pro product, you can add Microsoft Surface Book as an up-sell product so that when your sales agent is adding Microsoft Surface Pro to any opportunity, quote, order, or invoice, Microsoft Surface is suggested as the up-sell option."
Question is not about upselling but grouping better, I used the exact same link @guest81 and sounds like product family is correct answer because MS Doc has exact same wordings.
But you can not configure product family with related products!
By using the Product Family, products are related in someway!
Product Families is the correct answer.
Question asks for "find groups of products that are similar".
Related products can literally be any product. If your product is a shirt, a related product could be pants, glasses, hats, shoes etc.
Product families however allows you to group similar products together. If your product family was shirts, similar products within the product family would be Hawaiian shirts, Work shirts, Athletic shirts etc.
C - Product Families
corretto
correct
correct
correct
Correct answer. Related products will appear on the salesperson screen
Product Families is the correct answer.
PRODUCT FAMILY
Product family
Product Families
It should be C Product families, related products are for upselling, cross-sell, e.g. computer accessories whereas with product family you could find similar products hp computer, dell computer
should be C
A is correct.
A is correct.
What are related products?
A related product could be an accessory, cross-sell, substitute, or up-sell. For example, for a Microsoft Surface Pro product, you can add Microsoft Surface Book as an up-sell product so that when your sales agent is adding Microsoft Surface Pro to any opportunity, quote, order, or invoice, Microsoft Surface is suggested as the up-sell option.
The related products are displayed as suggestions to your sales agents during opportunity or order management. These suggestions help your sales agents recommend related products and bundles/kits to the customers, and increase product sales.
Answer is C.
"Make it easier for sales agents to find products and services in a product catalog by creating a product family..."
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/create-product-family
For related product: "The related products are displayed as suggestions to your sales agents during opportunity or order management...."
https://docs.microsoft.com/en-us/dynamics365/sales/define-related-products-increase-chances-sales
Share Test → Other → MB-210 topic 2 question 14
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